FAQ

Most frequent questions and answers

We offer a wide variety of tea blends, including black teas, green teas, white teas, oolong teas, and herbal teas. Our blends are carefully crafted to provide a unique and delicious flavor experience that will satisfy any tea lover.

Our teas have a recommended shelf life of 12-24 months, depending on the variety. To maintain freshness, store them in an airtight container, away from direct sunlight and strong odors.

We want you to be completely satisfied with your tea. If you are not happy with your purchase, please review our Return & Exchange Policy for detailed instructions on how to return or exchange your items.

We source our tea from all around the world, including countries like China, India, Sri Lanka, and Kenya. We work directly with tea farmers and suppliers to ensure that our teas are grown and harvested in a responsible and sustainable way.

While not all of our teas are certified organic, we do offer a selection of organic teas in our product lineup. We prioritize sourcing high-quality teas that are grown without the use of harmful pesticides or chemicals.

We strive to process and ship orders as quickly as possible. Shipping times may vary based on your location. For more details, please visit our Shipping Policy page.

We use US Postal Service as the preferred shipping however we also offer expedited shipping options for those who need their tea fix sooner.

Currently, we primarily ship within North America. However, we are actively exploring international shipping options and hope to expand our reach in the near future. Stay tuned for updates on our International Shipping page as we work towards making A Little Steeper available worldwide!

We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options. Your payment information is processed securely to ensure your privacy.

Unfortunately, once an order has been placed, it cannot be modified or canceled. Please double-check your order before confirming the purchase. If you encounter any issues, please reach out to our customer support team for assistance.

If you have any questions or concerns, our customer support team is here to help. You can reach us through the “Contact Us” page on our website or by sending an email to support@alittlesteeper.com. We aim to respond to all inquiries within 24 hours.

Yes, we do offer wholesale and bulk purchasing options. If you’re interested in partnering with A Little Steeper, please contact our wholesale team at support@alittlesteeper.com for more information.

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